Pricing

Simple pricing.
No surprises.

License + support. No long contracts. The equivalent of just two Medicare enrollments per year.

Licenses

Pick the plan that fits your agency. Scale anytime.

Best for testing the waters

Month-to-Month

Any team size

$95per license
per month

Billed monthly · 12-month minimum

  • Full Smart Agent CRM
  • 4 hrs onboarding included
  • Training materials & videos
  • Additional support at $50/hr
  • Cancel after 12 months — no penalty
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Best for solo agents & small teams

Small Agency

1–4 licenses

$900per license
per year

Billed annually · saves $240/license vs. monthly

  • Full Smart Agent CRM
  • 4 hrs onboarding included
  • Training materials & videos
  • Additional support at $50/hr
Start Free Trial

Best for FMOs, IMOs & call centers

Enterprise

10+ licenses

$800per license
per year

Billed annually · biggest savings at scale

  • Everything in Growing Agency
  • 16 hrs technical expert support
  • Admin set-up & agent training
  • Custom reports, fields, workflow rules
  • Quarterly release priority — Level 1
Talk to Sales

If your agency has

6 licenses

Recommended plan

Growing Agency

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Annual cost

$5,100/yr

All plans include Salesforce Lightning, bank-grade security via CyberFin, and unlimited records. No per-record fees, no data-export gates, no surprises.

In every plan

The full Smart Agent CRM — not a stripped-down starter.

All record types

Individual, Household, Agency, Carrier, Business contacts & accounts. Individual, Group & Employee policies.

Pre-built dashboards

Policies by Type, Pending, by Carrier, by Agent, by State. Custom dashboards & reports anytime.

Automation flows

"Contact Turning 65" Medicare flow. "Policy In-Force Thank You" flow. Build your own with no code.

Activity Capture

Einstein Activity Capture for Outlook/Gmail. Email & calendar sync onto Policy records.

Audit-ready logs

Every SOA, drug list, provider note, call recording — timestamped and exportable in one click.

5,000+ integrations

Anything on the Salesforce AppExchange works. Outlook, Gmail, DocuSign, Calendly, RingCentral, Dropbox.

MFA & security

Salesforce Authenticator MFA. Real-time encrypted backups. CyberFin partnership included.

Email campaigns

Built-in click-to-call, SMS automation, branded email campaigns. Renewal reminders included.

Add-On · Commissions

Get paid what the carriers owe you. Automatically.

Sync your carrier books of business directly into Smart Agent. Spot missing commission payments before they age out. Recoup unpaid commissions with documented audit trails. Pricing scales with the number of carriers you work with.

PackageIncluded1st YearRenewalSet-up
Carrier SyncStandalone · ≤20 carriersAuto-sync Smart Agent policies with your carriers — accounts, contacts, status updates$1,000/year$1,000/yearIncluded
Commission Module≤20 carriersCarrier Sync
+ Agent split scenarios
+ General support & troubleshooting
$1,700/year$1,200/year$500one-time
Commission Module20+ carriersSame as ≤20 package, expanded carrier coverage$2,200/year$1,200/year$1,000one-time
Commission Module — Enhanced20+ carriersFull Enhanced features, 20+ carriers$4,600/year$3,600/year$1,000one-time

Why renewal is cheaper: first-year pricing covers integration setup with each carrier's commission feed. Once running, ongoing license + sync = renewal price. Need a custom split scenario? Set-up fees include agent commission splits configuration.

Add-On · Quote & Enroll

Connect your quote engine. Or use ours.

Smart Agent integrates with multiple Q&E platforms so your existing workflow continues to work. Pricing varies by partner — some are free, some are FMO-provided, some have their own licensing.

PlatformStatusSmart Agent SupportCost to You
LA Provia SMS · FMO partnershipLive ✓Tier 1 support · Set-up · Onboarding · General troubleshootingProvidedby FMO
Medicare Nowvia URL · FMO partnershipLive ✓Tier 1 support · Set-up · Onboarding · General troubleshootingProvidedby FMO
Quotitdirect integrationLive ✓Tier 1 support · Set-up · Onboarding · General troubleshooting$1,000+ $100/user/year

FMO-provided means your FMO already has a contract with the platform, so there's no additional cost to you for using it through Smart Agent. Don't see your quote engine? Anything that works with Salesforce works with Smart Agent — we'll add it.

The Business Case

Smart Agent is the best business decision you'll ever make.

Time
Savings

Enrollment time reduced from 45 minutes to 12 minutes per Medicare client.

+

Affordable
Cost

Smart Agent costs the equivalent of just two Medicare enrollments per year.

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Strong
ROI

A potential 10–20× return on your investment, year after year.

From $95/month · No contracts beyond 12 months.All-in cost for a 6-license agency: ~$5,800/year

Pricing FAQ

Questions agents ask before they sign.

Month-to-month plans are billed monthly with a 12-month minimum commitment. Annual plans (1–4, 5–9, 10+ licenses) are billed once per year. There's no setup fee on the license itself — onboarding hours are included. The only one-time fees come from the Commission Module add-on if you choose it.

Ready to do the math
on your agency?

Book a personalized demo. We'll walk through your actual workflow, your actual carrier mix, and your actual numbers — and show you exactly what Smart Agent saves you.

612.867.4665 · todd.zuerlein@smartagentcrm.com